1. Free trial
Every new account gets a 7-day free trial. You are not charged during the trial and no card is needed.
2. 15-day full refund
- If you are not happy, ask for a refund within 15 days of a payment. We will refund that payment in full, including GST.
- Write to digitalhaalkhata@gmail.com or WhatsApp +91 80766 51737 from your registered mobile number with your shop name and payment reference.
- Once approved, the money goes back to the same payment method within 5–7 working days. Your bank may take a little longer to show it.
- We issue a GST credit note for the refund. Access paid for by that payment ends when the refund is made.
3. After 15 days
Payments older than 15 days are not refunded. You can keep using the Service until the end of the plan you paid for.
4. Cancelling
Plans are paid in advance and do not renew automatically, so there is nothing to cancel — simply don't renew. If you want your account and data deleted, write to us.
5. Failed or double payments
If money was deducted but your plan was not updated, or you were charged twice by mistake, tell us. The extra or failed amount is always refunded in full, whatever the date.
6. Payments between you and your customer
Any instalment or payment between a shop and its customer is their own arrangement, and we are not a party to it. Questions about such a payment should go to the shop first. Disputes about an online payment follow the payment partner's process.
7. Contact
Email digitalhaalkhata@gmail.com · Phone / WhatsApp +91 80766 51737, +91 93197 74472 · Monday to Saturday, 10 am to 7 pm IST.